Tuesday, December 22, 2009

Merry Christmas and Happy New Year

The entire staff of ProWare Services, LLC would like to wish you Merry Christmas and Happy New Years!  We wish you and yours a very enriched and blessed holiday.

Our staff will celebrate Christmas with their families from noon on Thursday, December 24, 2009 returning to the office on Monday, December 28, 2009.

For the New Year Holiday, our offices will be closed from noon on Thursday, December 31, 2009 returning to the office on Monday, January 04, 2010.

Our support staff can be reached with mission critical issue by contacting our support desk hot line - 813.752-7952.  Please leave a voice message with the time and nature of your call.  Our staff will contact you.  Thank you!


Thursday, December 10, 2009

Produce industry stands firm on traceability enforcement

Published on 12/10/2009
The Packer Daily
Abraham Mahshie


WASHINGTON, D.C. — Fresh produce industry representatives urged the FDA to strictly enforce its guidelines for maintaining one up and one down traceback records but not to impose new traceability requirements Dec. 9-10 in meetings with government agencies at the U.S. Department of Agriculture.

Trying to find ways to improve traceability and speed responses in outbreaks, parties agreed on the need to form a better working relationship to close communication and information gaps.

“The agencies have some real needs for traceability that the industry has to be able to fill,” said David Gombas, senior vice president of food safety and technology at United Fresh Produce Association, Washington, D.C.

“There needs to be a standardized process for every company so that they know what those records are, they know where they are, and they can put their hands on them very, very quickly.”

In his public comments, Gombas told the agencies that traceability is an industry standard, and the Food and Drug Administration should leave it to the marketplace instead of imposing rigid restrictions.

Dave Elder, director of the office of regional operations for the FDA agreed, saying, “The industry knows their customers.”

Elder urged the produce industry to improve recordkeeping so that data is more useful during federal investigations.

He suggested standardized digital distribution systems and records, better use of retail purchasing information such as shopper cards and clearer and more meaningful product coding.

“Paper-based systems … present the greatest challenges for accuracy, completeness and timeliness,” he said. He also praised the effective use of shopper cards to inform purchasers of recalled foods.

A panel representing the consumer later highlighted the public support for traceability initiatives and noted that consumers desire more information about imported foods.

David Plunkett, senior staff attorney for the Center for Science in the Public Interest, Washington, D.C., said studies show consumers would pay a premium for traceability if it were associated with quality assurance.
“The market does not have what you need to drive traceability,” he said, adding that food was up to one-third more costly because “we elected not to do safety to the extent that we perhaps should.”

In a 90-minute comment period, traceability company leaders summarized their traceability solutions while encouraging the FDA to support item-level traceback.

Meanwhile, some industry representatives called into question the heavy cost of item-level traceability technology for small growers.  The PTI is case level, but some traceabilility products companies are pushing item-level traceback because of consumer demand.

Gregory Fritz, president of Produce Packaging Inc., Cleveland, called the Produce Traceability Initiative a “boondoggle” that creates an excessive cost burden for small businesses.

Fritz described new costs to adopt a traceability program to meet customer requirements including $8,500 to purchase a GS1 number; $800 to renew it yearly; $10,000 for new computers, printers and software; $18,000 a year to print the labels and a full-time staffer salary of at least $40,000.

“The last few years, my customers have been demanding to pay less. They are not going to agree to pay more for traceability,” Fritz said. “I can see the writing on the wall, and if PTI must move forward, its cost burden must be lessened.”

Tuesday, November 24, 2009

Happy Thanksgiving

ProWare Services will be closed on Thursday, November 26th and Friday, November 27th to celebrate Thanksgiving. We are thankful to have a great group of clients and vendors who we count as both friends and business affiliates! Blessing to every one of you on this Thanksgiving Holiday!




Monday, November 23, 2009

Enhancing and Ensuring Traceability

by Nancy Tucker, Produce Markeing Association, November 23, 2009


Produce Marketing Association (PMA) is well known for its international convention and exposition, Fresh Summit, held each fall. Yet PMA is much more than just a week in October at a convention – PMA offers year-round value that connects, informs and delivers business solutions to enhance members’ prosperity. To inform our readers about PMA's many and varied activities designed specifically for its worldwide members, Fresh Plaza is publishing a series of articles about PMA's activities.

If you market product in the United States, it is imperative for you to be aware of changes underway to enhance traceability of fresh produce. Most of the industry can already trace their products using some type of internal system, whether that involves keeping paper records in a shoe box or a computerized management information system, but that is no longer enough to meet today’s food safety challenges. Key stakeholders are demanding more, including the government, the public health community, and end consumers.

Traceability is already required through U.S. laws including the Perishable Agricultural Commodities Act’s requirement of recordkeeping and the Bioterrorism Act of 2002’s requirement that all food companies be able to trace products one step forward and one step back. However, we must go beyond these requirements and have the ability to electronically track product as it moves across the supply chain, known as external traceability.This is necessary to help safeguard public health, decrease the negative impact of recalls and return the marketplace to normalcy as soon as possible.

So what is the solution? The Produce Traceability Initiative (PTI) aims to help industry meet this traceability challenge head-on by applying product identification standards to the produce industry, and augmenting rather than overhauling companies’ existing traceability systems to track product at the case level across the supply chain. In 2002, Produce Marketing Association (PMA) and the Canadian PMA began collaborating on data standardization to facilitate traceability for business efficiency reasons. After a deadly series of foodborne illness outbreaks linked to fresh produce in 2006, PMA, CPMA and United Fresh Produce Association joined together to create the PTI, and to establish a supply chain-wide PTI Steering Committee to develop an enhanced traceability solution. The PTI Action Plan was completed and announced in August 2008. Core to the action plan’s solution is use of market-proven product identification standards from GS1, which are already in use by many industries and are recognized in over 145 countries worldwide.

The action plan identifies seven key steps or milestones recommended to achieve chainwide, electronic traceability. The action plan is the result of an unprecedented collaboration of more than 50 companies from across the supply chain that participated on the Steering Committee. It offers a real-world solution, developed by real-world companies, to a real-world need. PTI is a voluntary solution to help industry achieve existing mandatory requirements.

PMA is committed to helping our international members meet evolving food safety and supply chain efficiency initiatives in the United States and worldwide. Specifics on the PTI and other traceability issues are available from the three sponsoring associations, and via the PTI’s official Web site at www.producetraceability.org or PMA’s Web site at www.pma.com.

Monday, November 9, 2009

JR & Ruby's Press Release - November 1, 2009

JR & Ruby’s enhances technology commitment by installing AgWareTM
Plant City strawberry grower installs software package that will bring significant value to their business operations.
Plant City, FL November 1, 2009 - JR & Ruby’s Best Produce Company, Inc.a long established strawberry grower in Central Florida, has recently installed the AgWareTM ERP software solution offered by ProWare Services, LLC, Plant City, Florida. JR & Ruby’s will use the total integration of the AgWareTM product to identify, trace, and manage all phases of the packing, shipping, inventory, grower accounting, and financial accounting of their operations.

TJ Hale, President of JR & Ruby’s states “Automating and integrating the flow of our services gained us accuracy and efficiency resulting in us providing even better services for both our customers and growers. The time, accuracy, and cost savings realized by automating our orders, bill of ladings, confirmation of sales, and invoices, alone were significant enough to justify this investment.”

“Additionally,” states Hale, “we can now extend our sales efforts and assure our customers that we can effectively and efficiently comply with the traceability standards they are now requesting. ProWare Services has brought us a new dimension in increasing the value to what JR & Ruby’s can bring to the marketplace.”

JR & Ruby’s Best Produce Company will be utilizing the AgWareTM line of products and services for their upcoming season.


About JR & Ruby’s Best Produce Company, Inc.

JR & Ruby’s Best Produce Company, is a family operated grower, packer/shipper, and broker of strawberries, cantaloupes, peas, and various other produce. Located in Plant City, Hillsborough County, Florida, JR & Ruby’s has been offering quality produce to wholesale and retail clients since 2002. JR & Ruby’s, now operated by TJ Hale and his wife Amanda, emphasizes offering quality produce with value based pricing and exceptional attention to servicing their customers and growers. For further information contact TJ Hale at (813) 478-2282, TJ@jrrubysbest.com or Amanda Hale at (813) 707-0240, Amanda@jrrubysbest.com.

About ProWare Services, LLC.

ProWare Services, LLC. is a software services company focused on providing solutions for the perishable foods, seafood, and floral industries. The company’s center of concentration remains on supply chain products and services that are affordable to small–mid-sized growers, packer/shippers, brokers, and distributors. ProWare’s staff provides complete consulting and system integration services to support the effective implementation and long term support of these solutions. AgWareTM, ProWare Services’ flagship product has been a mature and stable platform deployed in the agricultural community since 1999. ProWare Services provides un-paralleled products, services with commitment and integrity. For further information contact Don Walborn at (813) 752-7952 or Don.Walborn@ProWareServices.com

Thursday, July 9, 2009

The Packer 7/8/09

New Business Pushes Software Solutions for Produce

For years, Plant City, Fla.-based Franwell Inc. had its Agware enterprise resource planning system available, but hadn't courted the fresh produce and other industries as potential customers.

The company has created a subsidiary with the sole purpose of doing just that.

ProWare Services LLC, which opened July 1, concentrates on enhancing, marketing and deploying Agware to growers, packer-shippers, brokers and distributors to the perishable foods, seafood and floral industries.

"Agware has been a part of the Franwell portfolio since 1999," said Don Walborn, director of business development and sales for ProWare. "In that time, Franwell has seen the growth in (radio frequency identification) design and seen the growing applications in produce and other areas."

Walborn said Agware is a group of integrated software modules that allow companies the ability to receive product, pack, repack, inventory, invoice and handle receivables and payables in a seamless flow of functions - all the while maintaining traceability of product.

"As you have these steps integrated," he said, "it increases the level of traceability along the supply chain."

Walborn said ProWare already has added several new customers.

"We feel good about how it's going right now," he said.

Published on 07/08/2009 01:00pm By Bob Luder

Thursday, July 2, 2009

Press Release

FRANWELL, INC. announces newly formed business unit for Perishable Foods Industry.
Leading RFID development firm recognizes niche in affordable ERP software package for growers, packer/shippers, brokers, and distributors.
Lakeland, FL July 1, 2009 - Franwell, Inc, a leader in providing RFID and Traceability initiatives into the perishable foods, pharmaceutical, airline transportation industries, has launched a new business unit that will concentrate on providing ERP and related services to the perishable foods, seafood, and floral industries. Effective July 1, 2009, ProWare Services, LLC will concentrate on enhancing, marketing and deploying Agware, Franwell’s existing ERP solution for growers, packer/shippers, brokers, and distributers.

Jeff Wells, CEO, Franwell, Inc. states “ProWare Services is the result of a growing need for feature-rich ERP solutions aimed at the entry to mid-sized perishable food companies and offer them affordable solutions”. While primarily concentrating on the Agware product, ProWare Services, LLC, will work hand-in-hand with Franwell on RFID technology and traceability services where Franwell’s core focus and development capabilities remain.

ProWare Services, LLC, located in Plant City, FL, will be headed up by a team well versed in the perishable foods and technology industry, Steve Dean and Don Walborn. Dean has been with Franwell since 1999 and has been instrumental in the development, implementation, and support of the Agware product line. Walborn has seventeen years of marketing and technical experience in the produce software industry, most recently with KPG Solutions in Longwood, FL. Walborn has been working with Franwell and their related product lines since, September, 2008.

According to Franwell’s Jeff Wells, “Franwell formally endorses and recommend ProWare Services and assures our industry that both Franwell the ProWare Services are poised to expand the quality of products and services to the agricultural community.”

About Franwell, Inc.
Franwell, Inc. is a technology company dedicated to the development of leading edge products and services with a focus on supply chain solutions and RFID integration. In keeping to this commitment, Franwell has continued to develop unique RFID software applications and products, as well as undertaken custom development and integration for our clients. Our staff provides complete consulting and system integration services to support the effective implementation of these solutions. Our products and services include a complete set of RFID solutions for a variety of industries, such as food, pharmaceuticals, and cargo. For further information contact Grady Morrell at (863) 583-0228 or Grady.Morrell@franwell.com.

About ProWare Services, Inc.
ProWare Services, Inc. is a software services company focused on providing solutions for the perishable foods, seafood, and floral industries. Our center of concentration remains on supply chain products and services that are affordable to small–mid-sized growers, packer/shippers, brokers, and distributors. Agware, ProWare Services’ flagship product has been a mature and stable platform deployed in the agricultural community since 1999. ProWare Services provides un-paralleled products, services with commitment and integrity. For further information contact Don Walborn at (813) 752-7952 or Don.Walborn@ProWareServices.com